In today's fast-paced landscape, timely lead responses are critical for success. Experience the power of Contivio's Lead Form Dialer, a tool that empowers you to engage leads and prospects ahead of the competition. This video showcases just one example of its versatility. With the flexibility to configure the dialer to suit your unique needs, it's a game-changer for businesses seeking a ...

In today's fast-paced business landscape, the ability to generate leads swiftly and convert them effectively stands as a pivotal factor for success. Tapping into technology and automation to streamline lead generation and optimize conversion rates has become a strategic priority for businesses worldwide. NetSuite Web Forms and Contivio's Outbound Dialer Campaigns emerge as a dynamic duo, offering ...

Unlock the power of personalized customer interactions with our comprehensive tutorial video on setting up 1-to-1 SMS using Contivio’s intuitive softphone or toolbar. Learn how to seamlessly send and receive text messages, including images, while mastering outbound caller ID settings and managing multiple threads for uninterrupted communication, revolutionizing your customer engagement strategies....

At Contivio, we know your most impactful communications don’t always happen behind a desk and we believe data accessibility shouldn’t be tied to a physical location. Whether you are a customer support agent checking on order fulfillment in the warehouse, or a supervisor looking to monitor agents from Starbucks, the Contivio mobile app makes it easy to stay connected anywhere, at any time. Take ...

Similar to a consultative transfer on a voice call, swiftly bridge agents into your live chat thread to better assist customers and improve the overall CX. In this day and age, more and more people prefer to live chat with an agent rather than having to call into a queue and speak over the phone. If agents can easily transfer a phone call to another agent that has the technical skill or knowledge ...

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Contivio’s easy-to-use Cloud Contact Center leverages innovative technology to enable telesales and inbound sales teams to increase close rates and sales productivity without ever leaving NetSuite....

With Contivio’s Call Center Software, you can find satisfaction in knowing that your customers will be met with ease and accessibility when it comes to interacting with your representatives - via the channel of their choice....

Contivio is leveling up, and we have a new admin portal for our contact center software. Easily manageable through your browser of choice, Contivio’s new admin portal gives you access to everything you need to manage multiple people and departments on the same screen....