Contivio Knowledge Base
Agent User Guide
Setting up the Contivio Softphone & Toolbar
Contivio App Navigation
Basic Contivio Functionality
Contivio Side Bar Icons
Additional Resources
IP Phone Users
Admin Portal Help
Help Guide Overview
Portal Access
People Management
Global Settings
Contact Center Settings
Configuring Live Chat
Dashboards and Reports
Building Reports
Contact Search
Supervisor Dashboard
Welcome to Contivio. How can we help?
Agent User Guide
Learn the basics of the Contivio Toolbar & Softphone.
Admin Portal Help
Steps to apply changes to your existing Call Center(s).
Dashboards and Reports
Real-time dashboards and reports further explained.
