--- title: Contivio Blog | Live Chat description: Live Chat | --- The Complete Cloud Contact Center & Telephony Solution [1.800.282.8105](tel:18002828105) [![contivio](https://go.contivio.com/hubfs/raw_assets/public/Templates/Custom/Blog/img/contivio-logo.svg "Contivio-logo-alt.svg")](https://www.contivio.com/) - [Product](https://www.contivio.com/product/) - [Overview](https://www.contivio.com/product/) - [All Features](https://www.contivio.com/all-features/) - Solutions - [Mobile CCaaS](https://www.contivio.com/mobile-ccaas/) - [Omnichannel](https://www.contivio.com/omnichannel/) - [All Teams](https://www.contivio.com/phone-systems/) - [Integrations](https://www.contivio.com/integration/) - [NetSuite](https://www.contivio.com/netsuite/) - [Salesforce](https://www.contivio.com/salesforce/) - [Microsoft](https://www.contivio.com/microsoft/) - [Others](https://www.contivio.com/others/) - [Pricing](https://www.contivio.com/pricing/) - [Customers](https://www.contivio.com/case-studies/) - [Contact Sales](https://www.contivio.com/contact-sales/) The Complete Cloud Contact Center & Telephony Solution - [Product](https://www.contivio.com/product/) - [Overview](https://www.contivio.com/product/) - [All Features](https://www.contivio.com/all-features/) - Solutions - [Mobile CCaaS](https://www.contivio.com/mobile-ccaas/) - [Omnichannel](https://www.contivio.com/omnichannel/) - [All Teams](https://www.contivio.com/phone-systems/) - [Integrations](https://www.contivio.com/integration/) - [NetSuite](https://www.contivio.com/netsuite/) - [Salesforce](https://www.contivio.com/salesforce/) - [Microsoft](https://www.contivio.com/microsoft/) - [Others](https://www.contivio.com/others/) - [Pricing](https://www.contivio.com/pricing/) - [Customers](https://www.contivio.com/case-studies/) - [Contact Sales](https://www.contivio.com/contact-sales/) [1.800.282.8105](tel:+18002828105) ## [Live Chat Updates to Contivio’s Call Center Software](https://go.contivio.com/blog/live-chat-updates-to-contivios-call-center-software) By [Tim Dancey](https://go.contivio.com/blog/author/tim-dancey) on 9/16/21 2:15 PM [![](https://go.contivio.com/hubfs/NetSuite%20Case%20Management%20Integration-1.png)](https://go.contivio.com/blog/live-chat-updates-to-contivios-call-center-software) With Contivio, customer service can be in the palm of your customer’s hand. Our Chat features simplify customer service and make it easier for customers to reach out if they need help.... [Read More](https://go.contivio.com/blog/live-chat-updates-to-contivios-call-center-software) Topics: [Live Chat](https://go.contivio.com/blog/tag/live-chat), [Contivio Customers](https://go.contivio.com/blog/tag/contivio-customers) ## [How can you use NetSuite cases with Live Chat?](https://go.contivio.com/blog/how-can-you-incorporate-netsuite-cases-into-live-chat) By [Tim Dancey](https://go.contivio.com/blog/author/tim-dancey) on 1/29/18 12:29 PM [![](https://go.contivio.com/hubfs/Sept%202017%20Newsletter/livechat-screenshot.png)](https://go.contivio.com/blog/how-can-you-incorporate-netsuite-cases-into-live-chat) Since NetSuite Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels - including live chat.... [Read More](https://go.contivio.com/blog/how-can-you-incorporate-netsuite-cases-into-live-chat) Topics: [NetSuite](https://go.contivio.com/blog/tag/netsuite), [Contact Center Features](https://go.contivio.com/blog/tag/contact-center-features), [Omnichannel](https://go.contivio.com/blog/tag/omnichannel), [Live Chat](https://go.contivio.com/blog/tag/live-chat) ## [A Whole New Live Chat Experience - Just in Time for Q4](https://go.contivio.com/blog/new-live-chat-features-released-october-2017) By [Tim Dancey](https://go.contivio.com/blog/author/tim-dancey) on 10/17/17 2:04 PM [![](https://go.contivio.com/hubfs/October%202017%20Newsletters%20and%20Notifications/LiveChat%20Screenshot%2010.17.17.png)](https://go.contivio.com/blog/new-live-chat-features-released-october-2017) Some of you may have noticed that Contivio.com recently got a makeover! With the launch of our new website, we've also revamped our Live Chat to match - and - the best news of all is that the new enhancements are now available to our clients as well! With Version 4.0, Contivio Chat customers have access to new functionality and sample styles to further optimize their chat conversations just in ... [Read More](https://go.contivio.com/blog/new-live-chat-features-released-october-2017) Topics: [Omnichannel](https://go.contivio.com/blog/tag/omnichannel), [Live Chat](https://go.contivio.com/blog/tag/live-chat) ## [Contivio Unveils Enhanced Chat Functionality](https://go.contivio.com/blog/news/contivio-com-unveils-enhanced-chat-functionality) By [News](https://go.contivio.com/blog/author/news) on 7/21/14 1:00 AM [![](https://go.contivio.com/hubfs/livechat.jpg)](https://go.contivio.com/blog/news/contivio-com-unveils-enhanced-chat-functionality) Sacramento, Calif. – July 21, 2014 – Contivio.com a leading contact center solution provider, today announced that it has enhanced its chat functionality to be more competitive with chat only software solutions. With the enhanced chat solution, companies can expect not only the benefit of a contact center chat which ties into their sales and support queues, but the ability to transfer chat ... [Read More](https://go.contivio.com/blog/news/contivio-com-unveils-enhanced-chat-functionality) Topics: [Contact Center Features](https://go.contivio.com/blog/tag/contact-center-features), [Omnichannel](https://go.contivio.com/blog/tag/omnichannel), [Live Chat](https://go.contivio.com/blog/tag/live-chat) ## [Contivio Launches Its Chat](https://go.contivio.com/blog/news/contivio-com-launches-chat) By [News](https://go.contivio.com/blog/author/news) on 4/30/13 10:30 PM [![](https://go.contivio.com/hubfs/Chat%20Screenshot.png)](https://go.contivio.com/blog/news/contivio-com-launches-chat) Contivio.com has enhanced its cloud-based, multichannel contact center and telephony solution to include live, online chat. The new channel will enable companies to launch chat on their website and manage the platform through Contivio.com's existing administration portal. This will further empower support, services, and sales users to communicate with consumers, further improving the customer ... [Read More](https://go.contivio.com/blog/news/contivio-com-launches-chat) Topics: [Contact Center Features](https://go.contivio.com/blog/tag/contact-center-features), [Omnichannel](https://go.contivio.com/blog/tag/omnichannel), [Live Chat](https://go.contivio.com/blog/tag/live-chat) [All posts](https://go.contivio.com/blog/all) ### Who is Contivio? Contivio is an omnichannel [cloud contact center & telephony solution](https://contivio.com) that integrates with almost any CRM or ticketing system to increase agent efficiency and improve customer experiences.  ### Recent Posts ### Topics - [NetSuite (47)](https://go.contivio.com/blog/tag/netsuite) - [Contact Center Features (45)](https://go.contivio.com/blog/tag/contact-center-features) - [Company News (43)](https://go.contivio.com/blog/tag/company-news) - [Contivio Customers (19)](https://go.contivio.com/blog/tag/contivio-customers) - [Omnichannel (19)](https://go.contivio.com/blog/tag/omnichannel) - [Demos & Videos (14)](https://go.contivio.com/blog/tag/demos-videos) - [Contact Center Best Practices (12)](https://go.contivio.com/blog/tag/contact-center-best-practices) - [Sales & Outbound (11)](https://go.contivio.com/blog/tag/sales-outbound) - [Microsoft (8)](https://go.contivio.com/blog/tag/microsoft) - [Live Chat (5)](https://go.contivio.com/blog/tag/live-chat) - [Partnerships (4)](https://go.contivio.com/blog/tag/partnerships) - [SugarCRM (3)](https://go.contivio.com/blog/tag/sugarcrm) - [CRM Automation (2)](https://go.contivio.com/blog/tag/crm-automation) - [Customer Intelligence (2)](https://go.contivio.com/blog/tag/customer-intelligence) - [MCP (2)](https://go.contivio.com/blog/tag/mcp) - [Oracle (2)](https://go.contivio.com/blog/tag/oracle) - [SMS (2)](https://go.contivio.com/blog/tag/sms) - [AI (1)](https://go.contivio.com/blog/tag/ai) - [Contivio (1)](https://go.contivio.com/blog/tag/contivio) - [Contivio Culture (1)](https://go.contivio.com/blog/tag/contivio-culture) - [Industry News (1)](https://go.contivio.com/blog/tag/industry-news) - [Salesforce (1)](https://go.contivio.com/blog/tag/salesforce) - [Uncategorized (1)](https://go.contivio.com/blog/tag/uncategorized) - [claude (1)](https://go.contivio.com/blog/tag/claude) See all ###### Get Started ## Transform Your CRM Into a Contact Center Want to extend your CRM‘s core functionality so that you‘re able to give your customers the very best in personalized service? [Contact Sales](https://www.contivio.com/contact-sales/) [![contivio-logo](https://go.contivio.com/hubfs/contivio-logo.svg "contivio-logo")](https://www.contivio.com/) ###### Product & Solutions - [Overview](https://www.contivio.com/product/) - [All Features](https://www.contivio.com/all-features/) - [CRM Integration](https://www.contivio.com/integration/) - [Solutions for Teams](https://www.contivio.com/phone-systems/) - [Omnichannel](https://www.contivio.com/omnichannel/) ###### Resources - [Pricing](https://www.contivio.com/pricing/) - [Blog and News](https://go.contivio.com/blog/) ###### Support - [Email Support](mailto:Support@Contivio.com) - [Help Center](https://go.contivio.com/support) - [USA: (800) 282-8105](tel:+18002828105) - [AUS: +61 2 9931-2020](tel:+612022099312020) ###### Terms of Service - [End User Services Agreement](https://www.contivio.com/end-user-services-agreement/) - [Terms and Conditions](https://www.contivio.com/professional-services-standard-terms-and-conditions/) - [Anti-Spam Policy](https://www.contivio.com/anti-spam-policy/) - [Cancellation Policy](https://www.contivio.com/cancellation-policy/) - [Privacy Policy](https://www.contivio.com/privacy-policy/) - [Copyright Notice](https://www.contivio.com/copyright/) © 2022 Contivio.com ![](https://www.facebook.com/tr?id=2129342287292562&ev=PageView%20&noscript=1)