In today's fast-paced business landscape, the ability to generate leads swiftly and convert them effectively stands as a pivotal factor for success. Tapping into technology and automation to streamline lead generation and optimize conversion rates has become a strategic priority for businesses worldwide. NetSuite Web Forms and Contivio's Outbound Dialer Campaigns emerge as a dynamic duo, offering ...
Topics: NetSuite, Contact Center Features, Contact Center Best Practices
Welcome back to the Contivio blog! We are thrilled to share the exciting highlights from SuiteWorld 2023, a remarkable event that took place in Las Vegas from October 16-19. As proud participants and Silver Sponsors, we were keen to showcase how Contivio is revolutionizing the customer engagement landscape alongside NetSuite’s groundbreaking advancements....
Topics: NetSuite
We are thrilled to announce our return to SuiteWorld as a Silver Sponsor! For the past five years, Contivio has been the exclusive call center platform at SuiteWorld, and this year promises to be our most exciting yet. Join us at booth #437 and be sure to attend our live session in the Expo Hall on Wednesday, October 18th at 11:25am. You won’t want to miss this opportunity to see how Contivio has ...
Topics: NetSuite, Company News
Interact with your prospects and customers with ease: talk, text, chat, and email directly from NetSuite with Contivio....
Topics: NetSuite, Company News
Contivio’s easy-to-use Cloud Contact Center leverages innovative technology to enable telesales and inbound sales teams to increase close rates and sales productivity without ever leaving NetSuite....
Topics: NetSuite, Contact Center Features
With Contivio’s Call Center Software, you can find satisfaction in knowing that your customers will be met with ease and accessibility when it comes to interacting with your representatives - via the channel of their choice....
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Contivio is leveling up, and we have a new admin portal for our contact center software. Easily manageable through your browser of choice, Contivio’s new admin portal gives you access to everything you need to manage multiple people and departments on the same screen....
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Here at Contivio, we believe that a company is only as strong as its team. We’ve made updates to our user interface that will increase your team’s efficiency and productivity....
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
When your business gains a new customer, every single step should be taken to ensure that they are supported and all of their questions are answered. Contivio simplifies customer service with automated customer retention initiatives. Without question, customer satisfaction directly affects customer retention and ultimately, profits. The following scenarios detail how to not just get customers, ...
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Supporting customers throughout every step of their journey with your products is crucial, especially if complications arise. The ability to intake, route, escalate, and resolve issues is exactly what NetSuite's case management integration system was designed to do. Take your NetSuite cases a step further with the integration of Contivio’s omnichannel contact center solution. From the benefits of ...
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
