Automated Customer Retention Initiatives Made Simple with Contivio

By News on 1/14/21 1:17 PM

  When your business gains a new customer, every single step should be taken to ensure that they are supported and all of their questions are answered. Contivio simplifies customer service with automated customer retention initiatives. Without question, customer satisfaction directly affects customer retention and ultimately, profits. The following scenarios detail how to not just get customers, ...

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Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Get More Out of NetSuite - Integrated Call Center & Case Management

By News on 1/14/21 1:13 PM

Supporting customers throughout every step of their journey with your products is crucial, especially if complications arise. The ability to intake, route, escalate, and resolve issues is exactly what NetSuite's case management integration system was designed to do. Take your NetSuite cases a step further with the integration of Contivio’s omnichannel contact center solution. From the benefits of ...

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Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Never Miss a Beat, with Intelligent Omnichannel Routing

By News on 1/14/21 1:04 PM

  Give your customers top-tier service and increase your sales agents’ efficiency by using Contivio to communicate with your customers across all channels. With Contivio, you can engage with your customers via their preferred contact method, whether it’s phone, email, chat, SMS, or fax. With Contivio’s intelligent omnichannel routing functionality, your agents can easily multi-task, responding to ...

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Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Outbound Lead Generation with Contivio & NetSuite

By News on 12/4/20 1:49 PM

  Adding Contivio phone system integration to your NetSuite CRM will give you a robust all-in-one solution for outbound lead generation. Take your sales and marketing up a notch with NetSuite, Contivio, and Bronto seamlessly working together for email, SMS, and call campaigns. They easily capture and share data to make your sales reps as informed and effective as possible....

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Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Contivio Joins the Oracle+NetSuite SDN Partner Roadshow

By Tim Dancey on 11/1/17 4:38 PM

The Contivio team is back on the road and headed east for the annual Oracle+NetSuite SDN Partner Roadshow! The first stop is Chicago on 11/6, followed by Boston 11/8, and then finally Toronto on 11/9. For those of you who aren’t familiar with the SDN Roadshow, it’s an event designed to connect partners with the Oracle+NetSuite Sales team to generate awareness about their solutions....

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Topics: NetSuite, Company News

Contivio Partners with JCurve Solutions to Increase Australian Distribution of their Omnichannel Cloud Contact Center

By Tim Dancey on 9/25/17 2:08 PM

Irvine, Calif. - September 25, 2017,  Contivio, a global leader in cloud contact center solutions, has partnered with JCurve Solutions (ASX: JCS), one of Australia’s largest NetSuite solution providers, to deliver multichannel cloud contact center and telephony solutions to JCS customers in Australia and New Zealand. By partnering with Contivio, JCS customers can now integrate their contact ...

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Topics: NetSuite, Company News, Partnerships

Catch up with Contivio at SuiteConnect

By Tim Dancey on 9/14/17 11:02 AM

We’re packing our bags for San Francisco! Contivio has officially been added to the list of exhibitors for NetSuite’s first ever SuiteConnect, taking place October 3 - 4, 2017 alongside Oracle Openworld. SuiteConnect is expected to bring together over 850 NetSuite users, prospects, partners and thought leaders across all industries to learn best practices, stay up to date on new trends and ...

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Topics: NetSuite, Company News

SuiteWorld 2017 Wrap Up - Next Starts Now

By Tim Dancey on 5/2/17 1:07 PM

Phew! What a trip! The Contivio team just wrapped up our 7th visit to SuiteWorld and, as always, it has proven to be a great success. This year’s SuiteWorld was an event of many firsts - including the first time it was hosted in Las Vegas, and the first event under the Oracle umbrella. The 2017 theme was “Next Starts Now” and the NetSuite team didn’t disappoint with a packed schedule that ...

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Topics: NetSuite, Company News

Contivio Joins eXtremeCRM 2016

By Tim Dancey on 10/28/16 2:01 PM

IRVINE, CA. –  November 15, 2016 – Contivio.com, a tier-1 solution provider of cloud contact center software for your CRM and longtime Microsoft partner, today announced it will join again a growing family of partners in Newport Beach, CA at eXtremeCRM. This event attracts partners from all over the world, and Contivio.com is looking forward to being part of this event for the first time. “We ...

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Topics: Company News

Contivio's Office Expands to Irvine

By Tim Dancey on 2/2/16 2:20 PM

IRVINE, CA – Contivio.com, the world’s most advanced, cloud-based contact center and telephony solution is pleased to announce the opening of its newest office in the heart of Irvine, CA.  Simon Butler, Contivio.com’s CEO said, “We’re thrilled to expand our roots into Southern California, and view Irvine as the perfect fit to expand our global footprint.”  The new office is located on 2151 ...

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Topics: Company News