When your business gains a new customer, every single step should be taken to ensure that they are supported and all of their questions are answered. Contivio simplifies customer service with automated customer retention initiatives. Without question, customer satisfaction directly affects customer retention and ultimately, profits. The following scenarios detail how to not just get customers, ...
Automated Customer Retention Initiatives Made Simple with Contivio
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Get More Out of NetSuite - Integrated Call Center & Case Management
Supporting customers throughout every step of their journey with your products is crucial, especially if complications arise. The ability to intake, route, escalate, and resolve issues is exactly what NetSuite's case management integration system was designed to do. Take your NetSuite cases a step further with the integration of Contivio’s omnichannel contact center solution. From the benefits of ...
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Never Miss a Beat, with Intelligent Omnichannel Routing
Give your customers top-tier service and increase your sales agents’ efficiency by using Contivio to communicate with your customers across all channels. With Contivio, you can engage with your customers via their preferred contact method, whether it’s phone, email, chat, SMS, or fax. With Contivio’s intelligent omnichannel routing functionality, your agents can easily multi-task, responding to ...
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Outbound Lead Generation with Contivio & NetSuite
Adding Contivio phone system integration to your NetSuite CRM will give you a robust all-in-one solution for outbound lead generation. Take your sales and marketing up a notch with NetSuite, Contivio, and Bronto seamlessly working together for email, SMS, and call campaigns. They easily capture and share data to make your sales reps as informed and effective as possible....
Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound
Contivio Joins the Oracle+NetSuite SDN Partner Roadshow
The Contivio team is back on the road and headed east for the annual Oracle+NetSuite SDN Partner Roadshow! The first stop is Chicago on 11/6, followed by Boston 11/8, and then finally Toronto on 11/9. For those of you who aren’t familiar with the SDN Roadshow, it’s an event designed to connect partners with the Oracle+NetSuite Sales team to generate awareness about their solutions....
Topics: NetSuite, Company News
Contivio Partners with JCurve Solutions to Increase Australian Distribution of their Omnichannel Cloud Contact Center
Irvine, Calif. - September 25, 2017, Contivio, a global leader in cloud contact center solutions, has partnered with JCurve Solutions (ASX: JCS), one of Australia’s largest NetSuite solution providers, to deliver multichannel cloud contact center and telephony solutions to JCS customers in Australia and New Zealand. By partnering with Contivio, JCS customers can now integrate their contact ...
Topics: NetSuite, Company News, Partnerships
Catch up with Contivio at SuiteConnect
We’re packing our bags for San Francisco! Contivio has officially been added to the list of exhibitors for NetSuite’s first ever SuiteConnect, taking place October 3 - 4, 2017 alongside Oracle Openworld. SuiteConnect is expected to bring together over 850 NetSuite users, prospects, partners and thought leaders across all industries to learn best practices, stay up to date on new trends and ...
Topics: NetSuite, Company News
SuiteWorld 2017 Wrap Up - Next Starts Now
Phew! What a trip! The Contivio team just wrapped up our 7th visit to SuiteWorld and, as always, it has proven to be a great success. This year’s SuiteWorld was an event of many firsts - including the first time it was hosted in Las Vegas, and the first event under the Oracle umbrella. The 2017 theme was “Next Starts Now” and the NetSuite team didn’t disappoint with a packed schedule that ...
Topics: NetSuite, Company News
Contivio Joins eXtremeCRM 2016
IRVINE, CA. – November 15, 2016 – Contivio.com, a tier-1 solution provider of cloud contact center software for your CRM and longtime Microsoft partner, today announced it will join again a growing family of partners in Newport Beach, CA at eXtremeCRM. This event attracts partners from all over the world, and Contivio.com is looking forward to being part of this event for the first time. “We ...
Topics: Company News
Contivio's Office Expands to Irvine
IRVINE, CA – Contivio.com, the world’s most advanced, cloud-based contact center and telephony solution is pleased to announce the opening of its newest office in the heart of Irvine, CA. Simon Butler, Contivio.com’s CEO said, “We’re thrilled to expand our roots into Southern California, and view Irvine as the perfect fit to expand our global footprint.” The new office is located on 2151 ...
Topics: Company News