A lot of clients ask us about NetSuite’s case management capabilities, and want to learn how they can integrate cases with their call center. We connected with our partners at NetSuite and our in-house CRM experts to give you the run-down on Case Management, and how you can take your NetSuite cases a step further with Contivio’s Omnichannel contact center solution....

The Contivio team just wrapped up our 8th trip to SuiteWorld and it was definitely one for the books! Last week NetSuite’s annual conference, held at the Sands Expo in Las Vegas, NV from April 23-26, was packed with a variety of motivational speakers and guests like Magic Johnson, Rachel Zoe, Kara Goldin and more. If you weren’t able to make the sessions, you can watch the videos on NetSuite’s ...

We're excited to announce that we'll be attending SuiteWorld this year for the 8th time! The trade show, hosted by Oracle + NetSuite, will be held in Las Vegas, NV for the second consecutive year from April 23 - 26, 2018.  You can find us at our booth (#845) at the SuiteWorld Expo from Monday through Thursday (see agenda below), or schedule some time for a personal meeting by reaching out to us ...

Since NetSuite Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels - including live chat....

Since NetSuite Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels - including phone....

Since NetSuite’s Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels. In addition to phone and live chat, Contivio also integrates with cases to track your inbound “Email” channel. ...

We all know about the importance of following up with leads while they’re “hot” - or in other words, after they’ve expressed interest in your business by filling out a contact form, downloading an ebook or requesting a demo. But how many Sales reps actually contact a new lead while it’s still "hot"?...

The Contivio team is back on the road and headed east for the annual Oracle+NetSuite SDN Partner Roadshow! The first stop is Chicago on 11/6, followed by Boston 11/8, and then finally Toronto on 11/9. For those of you who aren’t familiar with the SDN Roadshow, it’s an event designed to connect partners with the Oracle+NetSuite Sales team to generate awareness about their solutions....

Irvine, Calif. - September 25, 2017,  Contivio, a global leader in cloud contact center solutions, has partnered with JCurve Solutions (ASX: JCS), one of Australia’s largest NetSuite solution providers, to deliver multichannel cloud contact center and telephony solutions to JCS customers in Australia and New Zealand. By partnering with Contivio, JCS customers can now integrate their contact ...

We’re packing our bags for San Francisco! Contivio has officially been added to the list of exhibitors for NetSuite’s first ever SuiteConnect, taking place October 3 - 4, 2017 alongside Oracle Openworld. SuiteConnect is expected to bring together over 850 NetSuite users, prospects, partners and thought leaders across all industries to learn best practices, stay up to date on new trends and ...