Contivio Launches Its Chat

Posted by News on 4/30/13 10:30 PM has enhanced its cloud-based, multichannel contact center and telephony solution to include live, online chat.  The new channel will enable companies to launch chat on their website and manage the platform through's existing administration portal.  This will further empower support, services, and sales users to communicate with consumers, further improving the customer experience and increasing customer satisfaction. is the only contact center software with a complete multichannel offering completely built and owned by - everything on the same backbone.

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Topics: Contact Center Features, Omnichannel, Live Chat

Written by News