When you launch your Contact Center, it's important to ensure that it empowers supervisors and administrators to improve visibility, drive staff efficiency and utilization. With tools such as quality assurance & monitoring, real-time statistics & reporting, and workforce management, staff management has never been easier....

Empower your agents with full-featured contact center agent apps deployed as a toolbar. No more toggling between contact center applications or fumbling with a phone and handset, simply manage your communications and calls through the Contivio.com App, toolbar, and soft pad....

IRVINE, CA – Contivio.com, the world’s most advanced, cloud-based contact center and telephony solution is pleased to announce the opening of its newest office in the heart of Irvine, CA. Simon Butler, Contivio.com’s CEO said, “We’re thrilled to expand our roots into Southern California, and view Irvine as the perfect fit to expand our global footprint.” The new office is located on 2151 ...

SACRAMENTO, CA. – March 5, 2015 – Contivio.com, a world class software provider of cloud contact center and telephony solutions for your CRM, today announced it will join a rapid growing community of customers, partners, sponsors, and prospects in San Jose, CA for its 5th consecutive SuiteWorld conference....

SACRAMENTO, CA. – February 5, 2015 – Contivio.com, a tier-1 solution provider of cloud contact center software for your CRM and longtime Microsoft partner, today announced it will join once again a growing family of customers, partners, sponsors, and prospects in Atlanta, GA for its 6th consecutive Microsoft Convergence conference....

Sacramento, CA. – November 7, 2014 – Contivio.com a leading contact center solution provider, today announced its largest rollout of its new HTML5 software release for Mac. The New York based online and store retailer needed a scalable and reliable solution to replace its current contact center software where daily crashes were a common occurrence. Contivio was able to deploy within a week, ...

SACRAMENTO, CA. – Sept 29, 2014 – Contivio.com, a leading provider of cloud contact center software for your CRM and longtime Microsoft partner, today announced that its cloud contact center software is now available in the Lync App Marketplace....

Contivio.com announced today its sponsorship and attendance of NetSuite's SDN Partner Expo 2014, NetSuite’s annual marketing opportunity for its SuiteCloud Developer Network (SDN) Partners to meet the NetSuite Sales Teams, build awareness about their solutions with the NetSuite Sales Reps and make valuable connections for future sales collaborations. The SDN Partner Expo, being held October 6–9, ...

Sacramento, Calif. – July 21, 2014 – Contivio.com a leading contact center solution provider, today announced that it has enhanced its chat functionality to be more competitive with chat only software solutions. With the enhanced chat solution, companies can expect not only the benefit of a contact center chat which ties into their sales and support queues, but the ability to transfer chat ...