Announcing: Audio & Visual Dashboard Alerts

By Jake Millington on 11/2/22 9:42 AM

Comprehensive Dashboards, coupled with synchronous notification are crucial when tracking call center performance. That's why we are thrilled to announce three (3) new updates to our Contivio Real-time Dashboards. These practical, yet game-changing features will help simplify day-to-day queue and staff management with ease. Introducing: Flashing Alerts, Audio Alerts, and Disconnected State Icon....

Read More

SuiteWorld 2022 Recap

By Jake Millington on 10/17/22 1:33 PM

10th Year Sponsoring a Banner Success!  NetSuite's annual user conference was recently concluded in Las Vegas (SuiteWorld 2022). As expected the conference exceeded the years prior and was packed with customers and partners alike. Once again, Contivio was the sole Cloud Contact Center provider in attendance. We were happy to meet with many longtime NetSuite partners, current clientele, as well as ...

Read More

Join us at SuiteWorld 2022!

By Jake Millington on 9/22/22 1:33 PM

  Interact with your prospects and customers with ease: talk, text, chat, and email directly from NetSuite with Contivio....

Read More

Topics: NetSuite, Company News

Delivering Better Results with Contivio’s Contact Center Software

By Jake Millington on 5/13/22 10:28 AM

...

Read More

Topics: Demos & Videos, Contact Center Features

Increasing Close Rates and Sales Productivity with Contivio’s Cloud Contact Center for NetSuite

By Jake Millington on 5/13/22 10:14 AM

Contivio’s easy-to-use Cloud Contact Center leverages innovative technology to enable telesales and inbound sales teams to increase close rates and sales productivity without ever leaving NetSuite. ...

Read More

Topics: NetSuite, Contact Center Features

The Customer Journey with Contivio’s Call Center Software

By Tim Dancey on 9/16/21 2:16 PM

With Contivio’s Call Center Software, you can find satisfaction in knowing that your customers will be met with ease and accessibility when it comes to interacting with your representatives - via the channel of their choice. ...

Read More

Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Contivio Connect: Our Upgraded Admin Portal for your Contact Center Software

By Tim Dancey on 9/16/21 2:16 PM

Contivio is leveling up, and we have a new admin portal for our contact center software. Easily manageable through your browser of choice, Contivio’s new admin portal gives you access to everything you need to manage multiple people and departments on the same screen....

Read More

Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

Live Chat Updates to Contivio’s Call Center Software

By Jake Millington on 9/16/21 2:15 PM

With Contivio, customer service can be in the palm of your customer’s hand. Our Chat features simplify customer service and make it easier for customers to reach out if they need help....

Read More

Topics: Live Chat, Contivio Customers

Contivio’s New and Improved Contact Management Software User Interface

By Tim Dancey on 9/16/21 2:14 PM

Here at Contivio, we believe that a company is only as strong as its team. We’ve made updates to our user interface that will increase your team’s efficiency and productivity....

Read More

Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound

White Labs Streamlines Global Operations, with Contivio’s Leading NetSuite Integration

By News on 3/29/21 10:15 AM

The manufacturing company White Labs was seeking a solution to increase efficiencies and sales order volumes, and to incorporate omnichannel tools to best serve their customers through multiple channels. With Contivio launches across multiple sites, White Labs was able to take sales and customer service to the next level. White Labs is the global leading manufacturer of liquid yeast for the ...

Read More

Topics: NetSuite, Demos & Videos, Contact Center Features, Company News, Omnichannel, Contivio Customers, Sales & Outbound