Jake Millington

Jake Millington
Born and raised in Southern California, Jake spent 6 years in the US Air Force working as a Staff Sargeant Select Firefighter (with stops including Germany, Texas, Virginia, Oklahoma). After leaving the Air Force, Jake continued working overseas as a Federal employee in the Department of Defense (“DOD”). After a two-year stint with the DOD, Jake returned to his native roots in 2021 to jumpstart a career at Contivio.

Recent Posts

NetSuite VoIP Integration - Contivio

By Jake Millington on 12/9/22 11:06 AM

NetSuite is arguably the #1 ERP in the world and one of the best ways to track an immense amount of customer data. Now I want you to envisage taking your integrated data from all your customer interactions and plugging it into your NetSuite environment. This marriage of indispensable data would be staggering and could help drastically improve customer satisfaction and streamline the lead-to-cash ...

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Contivio & NetSuite - The Ultimate Contact Center in the Cloud

By Jake Millington on 11/30/22 11:50 AM

Contivio & NetSuite have combined to deliver the ultimate contact center in the cloud. Every NetSuite instance can be extended into a powerful call center product coupled with omnichannel capabilities where customers can choose their channel of choice (e.g., Voice, SMS/MMS, Email and Live Chat).  Our leading NetSuite integrations have revolutionized the concept of contact center deployment, ...

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Announcing: Audio & Visual Dashboard Alerts

By Jake Millington on 11/2/22 9:42 AM

Comprehensive Dashboards, coupled with synchronous notification are crucial when tracking call center performance. That's why we are thrilled to announce three (3) new updates to our Contivio Real-time Dashboards. These practical, yet game-changing features will help simplify day-to-day queue and staff management with ease. Introducing: Flashing Alerts, Audio Alerts, and Disconnected State Icon....

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SuiteWorld 2022 Recap

By Jake Millington on 10/17/22 1:33 PM

10th Year Sponsoring a Banner Success!  NetSuite's annual user conference was recently concluded in Las Vegas (SuiteWorld 2022). As expected the conference exceeded the years prior and was packed with customers and partners alike. Once again, Contivio was the sole Cloud Contact Center provider in attendance. We were happy to meet with many longtime NetSuite partners, current clientele, as well as ...

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Join us at SuiteWorld 2022!

By Jake Millington on 9/22/22 1:33 PM

  Interact with your prospects and customers with ease: talk, text, chat, and email directly from NetSuite with Contivio....

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Topics: NetSuite, Company News

Delivering Better Results with Contivio’s Contact Center Software

By Jake Millington on 5/13/22 10:28 AM


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Topics: Demos & Videos, Contact Center Features

Increasing Close Rates and Sales Productivity with Contivio’s Cloud Contact Center for NetSuite

By Jake Millington on 5/13/22 10:14 AM

Contivio’s easy-to-use Cloud Contact Center leverages innovative technology to enable telesales and inbound sales teams to increase close rates and sales productivity without ever leaving NetSuite. ...

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Topics: NetSuite, Contact Center Features

Live Chat Updates to Contivio’s Call Center Software

By Jake Millington on 9/16/21 2:15 PM

With Contivio, customer service can be in the palm of your customer’s hand. Our Chat features simplify customer service and make it easier for customers to reach out if they need help....

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Topics: Live Chat, Contivio Customers