Unlock the power of personalized customer interactions with our comprehensive tutorial video on setting up 1-to-1 SMS using Contivio’s intuitive softphone or toolbar. Learn how to seamlessly send and receive text messages, including images, while mastering outbound caller ID settings and managing multiple threads for uninterrupted communication, revolutionizing your customer engagement strategies....

Discover how Contivio’s pioneering Chatbot redefines customer engagement within your CRM. Seamlessly transitioning between automation and live agent support, it empowers your customers with self-service features for order updates and tracking while ensuring peak efficiency for your agents....

We are thrilled to announce our return to SuiteWorld as a Silver Sponsor! For the past five years, Contivio has been the exclusive call center platform at SuiteWorld, and this year promises to be our most exciting yet. Join us at booth #437 and be sure to attend our live session in the Expo Hall on Wednesday, October 18th at 11:25am. You won’t want to miss this opportunity to see how Contivio has ...

At Contivio, we know your most impactful communications don’t always happen behind a desk and we believe data accessibility shouldn’t be tied to a physical location. Whether you are a customer support agent checking on order fulfillment in the warehouse, or a supervisor looking to monitor agents from Starbucks, the Contivio mobile app makes it easy to stay connected anywhere, at any time. Take ...