Sarah Buchanan

Sarah Buchanan
Born and raised in the San Francisco Bay Area, Sarah now resides in Orange County, CA with her family. In addition to a strong background in sales and customer success, Sarah has 7 years of call center management experience. Her deep understanding of the crucial requirements for both users and supervisors within a contact center platform sets her apart, making her a valuable asset to the Contivio team.

Recent Posts

Unlock the Power of NetSuite Integration with Contivio at SuiteWorld 2023

By Sarah Buchanan on 10/2/23 1:19 PM

We are thrilled to announce our return to SuiteWorld as a Silver Sponsor! For the past five years, Contivio has been the exclusive call center platform at SuiteWorld, and this year promises to be our most exciting yet. Join us at booth #437 and be sure to attend our live session in the Expo Hall on Wednesday, October 18th at 11:25am. You won’t want to miss this opportunity to see how Contivio has ...

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Topics: NetSuite, Company News

Introducing the Contivio Mobile App: Your Contact Center On-The-Go

By Sarah Buchanan on 9/27/23 2:01 PM

At Contivio, we know your most impactful communications don’t always happen behind a desk and we believe data accessibility shouldn’t be tied to a physical location. Whether you are a customer support agent checking on order fulfillment in the warehouse, or a supervisor looking to monitor agents from Starbucks, the Contivio mobile app makes it easy to stay connected anywhere, at any time. Take ...

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Topics: Contact Center Features, Company News