Give your customers top-tier service and increase your sales agents’ efficiency by using Contivio by transforming your NetSuite into a fully fledged Contact Center Solution. Contivio is a cloud-based contact center and PBX solution that, when added to NetSuite, enables and automates engagement across multiple channels, including phone, chat, SMS, email, fax, and voicemail....

In our last blog, we detailed what an IVR system is and how it’s beneficial for both your customers and your clients alike. We’re back to talk more about other things you can accomplish by investing in an IVR system for your company....

Contivio – the leading CRM phone integrated solution on the market – is here to help you drive efficiency and customer experience by giving your agents the telephony tools they need. Contivio seamlessly integrates right into your existing CRM, extending your investment and allowing your teams to do more....

Sacramento, CA. – November 7, 2014 – Contivio.com a leading contact center solution provider, today announced its largest rollout of its new HTML5 software release for Mac. The New York based online and store retailer needed a scalable and reliable solution to replace its current contact center software where daily crashes were a common occurrence. Contivio was able to deploy within a week, ...

Sacramento, Calif. – June 27, 2014 – Contivio.com a leading contact center solution provider, today announced that Floracopeia has selected its Cloud Based Contact Center Solution for its contact center and telephony solution. Floracopeia provides the highest quality essential oils and aromatic treasures created by a network of distillers and producers who follow the principles of ecological ...

Sacramento, CA — May 20, 2014 — On Tuesday Contivio.com and Reverse Mortgage Funding combine efforts and go live with a new integrated financial services solution that connects Contivio.com's contact center and telephony solution and apps to NetSuite....