Empower your agents with full-featured contact center agent apps deployed as a toolbar. No more toggling between contact center applications or fumbling with a phone and handset, simply manage your communications and calls through the Contivio.com App, toolbar, and soft pad....

Sacramento, CA. – November 7, 2014 – Contivio.com a leading contact center solution provider, today announced its largest rollout of its new HTML5 software release for Mac. The New York based online and store retailer needed a scalable and reliable solution to replace its current contact center software where daily crashes were a common occurrence. Contivio was able to deploy within a week, ...

Sacramento, Calif. – July 21, 2014 – Contivio.com a leading contact center solution provider, today announced that it has enhanced its chat functionality to be more competitive with chat only software solutions. With the enhanced chat solution, companies can expect not only the benefit of a contact center chat which ties into their sales and support queues, but the ability to transfer chat ...

Contivio.com has enhanced its cloud-based, multichannel contact center and telephony solution to include live, online chat. The new channel will enable companies to launch chat on their website and manage the platform through Contivio.com's existing administration portal. This will further empower support, services, and sales users to communicate with consumers, further improving the customer ...