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      2. Agent User Guide Version 10.0.8
      3. Getting Started

      Installing Contivio on your Mac or PC (Article)

      Install Contivio application to desktop for softphone or toolbar use.

      1. To install the Contivio application for Windows or Mac, navigate to our provisioning website. 

      2. Download the Contivio application by clicking on "Get Contivio for Windows" or "Get Contivio for Mac" if applicable. 

      3. Follow the easy three-step instructions for your Mac or PC setup.

      4. Open the file, begin the installation, and follow the respective prompts.

      Note: An authentication key is needed for first-time login. Your authentication key is provided by your administrator, contact them prior to installing the Contivio Application and Chrome extension.

      Windows

       

      Screen Shot 2022-09-15 at 3.46.39 PM

      Windowsinstall

      Mac

       

      Screen Shot 2022-09-15 at 3.49.50 PM

      Installation

       

      Tips and Tricks

      • Make sure your Mac OS has been updated to the most current version
      • System Requirements (Windows)
        • 4 GB RAM for PBX user / 8 GB RAM CC user
        • Install Microsoft Visual C++ 2015-2019 Redistributable X86
        • .NET Framework 4.8
      • System Requirements (Mac)
        • Mac OSX 10.15 (Catalina or higher)
        • 4 GB RAM for PBX user / 8 GB RAM CC user

      Visit our login to Contivio article so you can then start making and receiving calls.

       

      Up Next: Installing the Contivio Chrome Extension