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Yealink IP Phone Provisioning

This help guide article outlines various methods for Yealink IP phone provisioning and factory resetting, catering to different scenarios

Yealink Factory Reset

Yealink Factory Reset with Default Password

  1. On the phone, press the Menu/OK key 
  2. Use the phone's directional pad to select and enter Advanced settings. Note: You will be prompted to enter the admin password (default is admin)
  3. Use the phone's directional pad to select Reset Config > Reset to Factory Settings
  4. You’ll see a confirmation message. Press OK

Yealink Factory Reset without Default Password

  1. Press and hold the 'OK' key on the face of the phone for 10 seconds.
  2.  This will prompt you to accept or decline a factory reset. - If you accept, the unit will restore itself to factory default settings - without the need for the admin password.

 

Getting Yealink IP phone IP Address

 

Phone Model

Instructions for getting the IP address

Yealink T21P

Yealink T33G

Yealink T42S

Yealink T46S

Yealink T48S

Yealink T43U

Yealink T46U

Yealink T48U

Yealink T53

Yealink T53W

Yealink T54W

Press OK on the deskphone. Find the IP address on the line labeled IPv4.

Yealink CP925

Yealink CP965

Yealink T57W

Yealink T58

Yealink VP59
  1. Press the Menu icon on the deskphone, then select Status.
  2. Find the IP address on the line labeled IPv4.

Yealink W52P

Yealink W56P

Yealink W60P

Yealink W69P

Yealink W76P

Yealink W79P
  1. Pick up one of the handsets registered to the base station, then press OK.
  2. Go to Status > Base.
  3. The IP address will display on the screen.

Yealink T58W

Yealink VP59
  1. Press the Settings icon, then select Status.
  2. Find the IP address on the line labeled IPv4.

Yealink CP965

Yealink CP925
  1. Press the Settings icon, then select Status.
  2. Find the IP address on the line labeled IPv4.

 

Reset Phone to Factory Defaults Through the Phone's Web GUI

  1. The device web interface (GUI) allows you to make changes to the phone's settings via a web browser on your computer, which can often be more convenient than on the phone screen itself. You must ensure that:
  2. To obtain the phone’s IP address, press the OK button on the phone or press Menu > Status.
  3. Enter the IP address into the address bar of your web browser, then press Enter.
  4. Log in to the desktop phone’s web interface. The default values are:
    • Username: admin
    • Password: admin
  5. Navigate to Settings > Upgrade > Reset to Factory Settings.
  6. Click the Reset Now or Reset to the Factory Settings button.

 

Provision Phone into Production

Manually Provision Phone into Production

  • In a web browser on a computer on the same network as the phone, browse to the phone's IP address (for example https://192.168.1.100)
  1. Log in as admin and enter password admin.
  2. Navigate to Settings > Auto Provision.
  3. Input the Contivio-provided provisioning URL into the Server URL field (the URL will start with http://107.21.238.39/XXX)

  4. At the bottom of the page, click on the Confirm button
  5. Click on  Auto Provision Now


AutoProvision Phone into Production

  1. Configure your DHCP server option 66 and option 150 to point to the URL: http://107.21.238.39/XXX_XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
  2. After configuring the DHCP option, plug the IP phones into the network.
  3. Your phone will download the config, update firmware, and might reboot at least once.