Automatic Dialers 101: Which auto-dialers are available and what are the benefits of each?

By Tim Dancey on 2/26/18 12:22 PM

Automatic Dialers are used to improve agent efficiency in outbound or blended contact centers. If your Sales or Customer Service team has hundreds - or thousands - of numbers to dial, automatic dialing maximizes productivity and saves hours of valuable agent time. With the extra time savings, agents are able to focus on what they do best: speaking to prospects and customers. In this article, ...

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Topics: Demos & Videos, Contact Center Features, Sales & Outbound