--- title: SuiteWorld 2017 Wrap Up - Next Starts Now description: The Contivio team just wrapped up our 7th visit to SuiteWorld and, as always, it has proven to be a great success. image: https://go.contivio.com/hubfs/IMG_5419.jpg --- The Complete Cloud Contact Center & Telephony Solution [1.800.282.8105](tel:18002828105) [![contivio](https://go.contivio.com/hubfs/raw_assets/public/Templates/Custom/Blog/img/contivio-logo.svg "Contivio-logo-alt.svg")](https://www.contivio.com/) - [Product](https://www.contivio.com/product/) - [Overview](https://www.contivio.com/product/) - [All Features](https://www.contivio.com/all-features/) - Solutions - [Mobile CCaaS](https://www.contivio.com/mobile-ccaas/) - [Omnichannel](https://www.contivio.com/omnichannel/) - [All Teams](https://www.contivio.com/phone-systems/) - [Integrations](https://www.contivio.com/integration/) - [NetSuite](https://www.contivio.com/netsuite/) - [Salesforce](https://www.contivio.com/salesforce/) - [Microsoft](https://www.contivio.com/microsoft/) - [Others](https://www.contivio.com/others/) - [Pricing](https://www.contivio.com/pricing/) - [Customers](https://www.contivio.com/case-studies/) - [Contact Sales](https://www.contivio.com/contact-sales/) The Complete Cloud Contact Center & Telephony Solution - [Product](https://www.contivio.com/product/) - [Overview](https://www.contivio.com/product/) - [All Features](https://www.contivio.com/all-features/) - Solutions - [Mobile CCaaS](https://www.contivio.com/mobile-ccaas/) - [Omnichannel](https://www.contivio.com/omnichannel/) - [All Teams](https://www.contivio.com/phone-systems/) - [Integrations](https://www.contivio.com/integration/) - [NetSuite](https://www.contivio.com/netsuite/) - [Salesforce](https://www.contivio.com/salesforce/) - [Microsoft](https://www.contivio.com/microsoft/) - [Others](https://www.contivio.com/others/) - [Pricing](https://www.contivio.com/pricing/) - [Customers](https://www.contivio.com/case-studies/) - [Contact Sales](https://www.contivio.com/contact-sales/) [1.800.282.8105](tel:+18002828105) # SuiteWorld 2017 Wrap Up - Next Starts Now Posted by [Tim Dancey](https://go.contivio.com/blog/author/tim-dancey) on 5/2/17 1:07 PM Find me on: [LinkedIn](https://www.linkedin.com/in/tim-dancey-b352a571) - [Tweet](https://twitter.com/share) Phew! What a trip! The Contivio team just wrapped up our 7th visit to SuiteWorld and, as always, it has proven to be a great success. This year’s SuiteWorld was an event of many firsts - including the first time it was hosted in Las Vegas, and the first event under the Oracle umbrella. The 2017 theme was “Next Starts Now” and the NetSuite team didn’t disappoint with a packed schedule that included sessions from Marketing and Sales to Finance and Development. Most sessions touched on NetSuite’s omnichannel capabilities, which we’re aligned with, as Contivio’s contact center plays a huge role in the customer experience across all channels. As a sponsor, our team spent the majority of the conference manning the booth in the Exhibit Hall, but we did get the opportunity to attend a handful of sessions. ![Suiteworld2017 booth photo.jpeg](https://go.contivio.com/hs-fs/hubfs/Suiteworld2017%20booth%20photo.jpeg?width=558&name=Suiteworld2017%20booth%20photo.jpeg "Suiteworld2017 booth photo.jpeg") One of our personal favorite sessions was “[From Email to Sale: Using NetSuite to Automate your Marketing, CRM and Sales Force](https://suiteworld.lanyonevents.com/2017/connect/sessionDetail.ww?SESSION_ID=4416)” which was hosted by NetSuite’s John Dougherty (Industry Principal, Manufacturing), Jennifer Weiss (Practice Manager, Education Services) and Sean Seabrook (Solution Consultant). The NetSuite team was also joined by Mark Petzold, Director of Communications & Technology from [Food for the Hungry Canada](http://www.fhcanada.org/), who shed some light on how his non-profit organization overcame the detriments of silos by using NetSuite for over 10 years. After Mark’s Q&A session with Sean Seabrook, Jennifer Weiss shared how to use NetSuite for tracking marketing & email campaigns, and then John Dougherty walked through their “Lead to Customer” process, and demonstrated how [Contivio’s Cloud Contact Center with NetSuite integration](https://www.contivio.com/netsuite/) assists in the process of converting a lead to a customer. He showcased Contivio’s ability to automatically trigger a call to a new lead who just finished filling out a web form (while screen popping the new lead’s information in NetSuite). He also demonstrated how to use live chat with Contivio, along with Contivio’s ability to trigger calls based on scheduled tasks in NetSuite. In addition to attending sessions and manning the booth, we were also thrilled to spend time with our existing clients and partners like RMF, RSM, Spear Education and LivOn Labs. We all had a blast at the NextFest afterparty at the Hard Rock Hotel, where folks put our infamous drink straps to good use! ![suiteworld-party.jpg](https://go.contivio.com/hs-fs/hubfs/suiteworld-party.jpg?width=584&name=suiteworld-party.jpg "suiteworld-party.jpg")  In sum, we're excited about NetSuite's roadmap and are looking forward to our continued partnership. Now we need to get back to work and start following up with some of our new leads! [![Connect your Call Center to NetSuite without any code. Learn More](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/3486001/1b9c15ec-31d9-4aff-aea2-9661e6b2203c.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/3486001/1b9c15ec-31d9-4aff-aea2-9661e6b2203c) Topics: [NetSuite](https://go.contivio.com/blog/tag/netsuite), [Company News](https://go.contivio.com/blog/tag/company-news) ### Written by [Tim Dancey](https://go.contivio.com/blog/author/tim-dancey) ![Tim Dancey](https://go.contivio.com/hubfs/tim%20dancey.jpg) Tim Dancey, VP of Global Business Development & Sales has over 6 years of experience successfully driving marketing and sales across international boundaries. Tim joined the Contivio team in the spring of 2013. In a few short years, Tim has grown the Contivio global brand throughout the US, Canada, Europe and Asia, while overseeing US-based operations. ### Who is Contivio? Contivio is an omnichannel [cloud contact center & telephony solution](https://contivio.com) that integrates with almost any CRM or ticketing system to increase agent efficiency and improve customer experiences.  ### Recent Posts ### Topics - [NetSuite (47)](https://go.contivio.com/blog/tag/netsuite) - [Contact Center Features (45)](https://go.contivio.com/blog/tag/contact-center-features) - [Company News (43)](https://go.contivio.com/blog/tag/company-news) - [Contivio Customers (19)](https://go.contivio.com/blog/tag/contivio-customers) - [Omnichannel (19)](https://go.contivio.com/blog/tag/omnichannel) - [Demos & Videos (14)](https://go.contivio.com/blog/tag/demos-videos) - [Contact Center Best Practices (12)](https://go.contivio.com/blog/tag/contact-center-best-practices) - [Sales & Outbound (11)](https://go.contivio.com/blog/tag/sales-outbound) - [Microsoft (8)](https://go.contivio.com/blog/tag/microsoft) - [Live Chat (5)](https://go.contivio.com/blog/tag/live-chat) - [Partnerships (4)](https://go.contivio.com/blog/tag/partnerships) - [SugarCRM (3)](https://go.contivio.com/blog/tag/sugarcrm) - [CRM Automation (2)](https://go.contivio.com/blog/tag/crm-automation) - [Customer Intelligence (2)](https://go.contivio.com/blog/tag/customer-intelligence) - [MCP (2)](https://go.contivio.com/blog/tag/mcp) - [Oracle (2)](https://go.contivio.com/blog/tag/oracle) - [SMS (2)](https://go.contivio.com/blog/tag/sms) - [AI (1)](https://go.contivio.com/blog/tag/ai) - [Contivio (1)](https://go.contivio.com/blog/tag/contivio) - [Contivio Culture (1)](https://go.contivio.com/blog/tag/contivio-culture) - [Industry News (1)](https://go.contivio.com/blog/tag/industry-news) - [Salesforce (1)](https://go.contivio.com/blog/tag/salesforce) - [Uncategorized (1)](https://go.contivio.com/blog/tag/uncategorized) - [claude (1)](https://go.contivio.com/blog/tag/claude) See all ###### Get Started ## Transform Your CRM Into a Contact Center Want to extend your CRM‘s core functionality so that you‘re able to give your customers the very best in personalized service? 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