Sacramento, CA. – November 7, 2014 – Contivio.com a leading contact center solution provider, today announced its largest rollout of its new HTML5 software release for Mac. The New York based online and store retailer needed a scalable and reliable solution to replace its current contact center software where daily crashes were a common occurrence.
Contivio was able to deploy within a week, thereby providing the retail giant with the ease of mind and confidence it needs to continue to grow as a retail market leader.
“This latest rollout highlights our continued efforts to scale and deploy Contivio to any platform and further strengthens our position in the marketplace as the most flexible contact center software.” said Greg Marmulak, COO of Contivio.com and added "Not only can we connect with any VoIP and any CRM , we can now stake our claim as being able to deploy on any platform with our new HTML5 release."
Contivio’s Cloud Contact Center Solution has revolutionized contact center and telephony paradigms. Contivo.com has taken the functionality of “Tier-1” telephony integration, and translated the offering into a powerful yet elegant toolbar that sits inside your browser at a low price point. With our patented “CloudConnect” integration we sit across every CRM, empowering your CRM to be a fully functional contact center.
Headquartered in Sacramento, CA, Contivio.com strives to empower your existing CRM, while saving you time and money by deploying one solution delivered on a per month, per concurrent user basis. At Contivio.com our goal is to provide you with a solution that will assist in optimizing your inbound and outbound communication through improved workflow and multi-media handling. Our cloud solution provides the full-stack of contact center & telephony solutions, making it the most advanced, all-in-one contact center in the world. Learn more at www.contivio.com