Sacramento, CA — April 21, 2014 — On Monday Oracle and Contivio.com finalized a strategic partnership to create new solutions that connect Contivio.com's contact center and telephony solution and apps to Oracle's CRM and Sales Cloud so customers can be more productive.
“We are excited to partner with Oracle and help customers provide the best service possible to their clients,” said Greg Marmulak, COO of Contivio.com. “Working together to deliver one unified customer-centric experience to bridge multichannel communications with CRM integration so our customers can do more while providing better service. Today is about putting the customer first.”
The companies plan to deliver a fully integrated contact center solution integrated with Oracle CRM.