- Help Guide
- Agent User Guide Version 10.0.8
- CRM Integrations
Click-to-Dial (Article)
If your CRM is set to support click-to-dial functionality, you can dial a contact with one simple click.
Inside your CRM, Click-to-Dial can enable records to show hyperlinked phone numbers. If you click on a phone number, an outbound call will be initiated to this number. All call functionality will be the same, and calls will save in your CRM.