---
title: Recent & Scheduled Calls (Article)
description: The Recent & Scheduled Calls tab shows your most recent calls or media, along with all Scheduled calls
---
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# Recent & Scheduled Calls (Article)
## The Recent & Scheduled Calls tab shows your most recent calls or media, along with all Scheduled calls
#### **Checking Recent Activity and Scheduling a Call**
****
1. Click on the **'Logs' **icon located in the sidebar menu. 
2. Under the **'Recent'** tab, all recent activity across all media channels will be shown here. This section will highlight the media direction, media type, contact information, and the date-time stamp.
3. Click the **'Scheduled'** tab and filter through the drop-down menu to check past calls, today's schedule, and calls scheduled for a later date.
4. To schedule a new call select the **'Schedule New Call'** icon.
5. Set the date, time, and phone number along with a note to serve as a reminder to the agent.
**Note:** At the time of the scheduled call a notification will pop up to the agent asking if they wish to proceed with the call. If accepted, the call will continue. If not accepted, the agent can perform a manual call back, or reschedule the call accordingly.
**Scheduled calls can be forecasted through your CRM, which will push the scheduled call information to Contivio.**
****
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