---
title: Call Distribution by Agent
description: This simple pie chart gives you a quick visual of how your successful calls &amp; media are being distributed by agent. If you hover over each agent’s portion of the pie chart, you will see the exact perc
---

[Skip to content](https://go.contivio.com/support/call-distribution-by-agent#main-content)

English

Show submenu for translations

![contivio-logo](https://go.contivio.com/hubfs/contivio-logo.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- <https://www.contivio.com/contact-sales/>

<https://www.contivio.com/contact-sales/>

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Guide](https://go.contivio.com/support?hsLang=en)
2. [Dashboards and Reports](https://go.contivio.com/support/dashboards-and-reports?hsLang=en)
3. [Supervisor Dashboard](https://go.contivio.com/support/dashboards-and-reports?hsLang=en#supervisor-dashboard)

# Call Distribution by Agent

This simple pie chart gives you a quick visual of how your successful calls & media are being distributed by agent. If you hover over each agent’s portion of the pie chart, you will see the exact percentage and total number of calls handled per agent.

![](https://go.contivio.com/hubfs/image-png-Jun-22-2021-05-25-52-28-PM.png)

[Next: Call Volume By Agent](https://go.contivio.com/support/call-volume-by-agent?hsLang=en)

- [Agent User Guide](https://go.contivio.com/support/agent-user-guide?hsLang=en#main-content)

    - [Getting Started](https://go.contivio.com/support/agent-user-guide?hsLang=en#getting-started)
    - [App Navigation](https://go.contivio.com/support/agent-user-guide?hsLang=en#app-navigation)
    - [App Basics](https://go.contivio.com/support/agent-user-guide?hsLang=en#app-basics)
    - [Agent Workflows](https://go.contivio.com/support/agent-user-guide?hsLang=en#agent-workflows)
    - [Supervisor Workflows](https://go.contivio.com/support/agent-user-guide?hsLang=en#supervisor-workflows)
    - [NetSuite Integration](https://go.contivio.com/support/agent-user-guide?hsLang=en#netsuite-integration)
    - [Glossary](https://go.contivio.com/support/agent-user-guide?hsLang=en#glossary)
- [Agent User Guide(OLD)](https://go.contivio.com/support/agent-user-guideold?hsLang=en#main-content)

    - [Additional Resources](https://go.contivio.com/support/agent-user-guideold?hsLang=en#additional-resources)
    - [IP Phone Users](https://go.contivio.com/support/agent-user-guideold?hsLang=en#ip-phone-users)
    - [Getting Started](https://go.contivio.com/support/agent-user-guideold?hsLang=en#getting-started)
    - [Inbound and Outbound Call Handling](https://go.contivio.com/support/agent-user-guideold?hsLang=en#inbound-and-outbound-call-handling)
    - [CRM Integrations](https://go.contivio.com/support/agent-user-guideold?hsLang=en#crm-integrations)
    - [Desktop App Navigation](https://go.contivio.com/support/agent-user-guideold?hsLang=en#desktop-app-navigation)
    - [Chat](https://go.contivio.com/support/agent-user-guideold?hsLang=en#chat)
    - [SMS/Text](https://go.contivio.com/support/agent-user-guideold?hsLang=en#sms-text)
    - [Instant Message](https://go.contivio.com/support/agent-user-guideold?hsLang=en#instant-message)
    - [Fax](https://go.contivio.com/support/agent-user-guideold?hsLang=en#fax)
    - [Email](https://go.contivio.com/support/agent-user-guideold?hsLang=en#email)
- [Admin Portal Help](https://go.contivio.com/support/admin-portal-help?hsLang=en#main-content)

    - [Help Guide Overview](https://go.contivio.com/support/admin-portal-help?hsLang=en#help-guide-overview)
    - [Portal Access](https://go.contivio.com/support/admin-portal-help?hsLang=en#portal-access)
    - [People Management](https://go.contivio.com/support/admin-portal-help?hsLang=en#people-management)
    - [Global Settings](https://go.contivio.com/support/admin-portal-help?hsLang=en#global-settings)
    - [Contact Center Settings](https://go.contivio.com/support/admin-portal-help?hsLang=en#contact-center-settings)
    - [Configuring Live Chat](https://go.contivio.com/support/admin-portal-help?hsLang=en#configuring-live-chat)
    - [Analytics & Reports](https://go.contivio.com/support/admin-portal-help?hsLang=en#analytics-reports)
    - [General Information](https://go.contivio.com/support/admin-portal-help?hsLang=en#general-information)
    - [Contivio AI](https://go.contivio.com/support/admin-portal-help?hsLang=en#contivio-ai)
- [Dashboards and Reports](https://go.contivio.com/support/dashboards-and-reports?hsLang=en#main-content)

    - [Building Reports](https://go.contivio.com/support/dashboards-and-reports?hsLang=en#building-reports)
    - [Contact Search](https://go.contivio.com/support/dashboards-and-reports?hsLang=en#contact-search)
    - [Supervisor Dashboard](https://go.contivio.com/support/dashboards-and-reports?hsLang=en#supervisor-dashboard)
- [Integration](https://go.contivio.com/support/integration?hsLang=en)
- [Internal Processes](https://go.contivio.com/support/internal-processes?hsLang=en)
- [Mobile App](https://go.contivio.com/support/mobile-app?hsLang=en#main-content)

    - [Version Updates and Release Notes](https://go.contivio.com/support/mobile-app?hsLang=en#version-updates-and-release-notes)
    - [Setting up the Contivio Mobile App](https://go.contivio.com/support/mobile-app?hsLang=en#setting-up-the-contivio-mobile-app)
    - [Basic Mobile App Functionality](https://go.contivio.com/support/mobile-app?hsLang=en#basic-mobile-app-functionality)
- [IN PROGRESS](https://go.contivio.com/support/in-progress?hsLang=en)

[![Chill listening crop-3](https://go.contivio.com/hs-fs/hubfs/Wordmark-color.png?width=124&height=24&name=Wordmark-color.png "Chill listening crop-3")](https://www.contivio.com)

Copyright © 2026, Contivio