Contivio is designed to seamlessly integrate into your NetSuite environment to give you and your agents the tools and functionality needed to shorten sales cycles and improve overall customer service. A feature you may not know about is the Link-to-Call....

Contivio is a long-standing SuiteApp developed specifically for NetSuite CRM/ERP users. NetSuite allows SDN certified partners to integrate their software to extend the core functionality of your NetSuite CRM/ERP. The SuiteApp Contivio is an enterprise contact center software developed for NetSuite to drive inbound and outbound communication across multiple channels (e.g., voice, live chat, ...

Did you know NetSuite offers an industry-leading Auto Dialer powered by Contivio? Simply build a saved search in NetSuite, and launch the Auto Dialer in seconds. Not only will this increase agent efficiency and productivity, but more importantly, it’s proven to shorten sales cycles and give your customers a better overall experience. Sales reps can also drastically reduce their handling time ...

A lot of clients ask us about NetSuite’s case management capabilities, and want to learn how they can integrate cases with their call center. We connected with our partners at NetSuite and our in-house CRM experts to give you the run-down on Case Management, and how you can take your NetSuite cases a step further with Contivio’s Omnichannel contact center solution....

The Contivio team just wrapped up our 8th trip to SuiteWorld and it was definitely one for the books! Last week NetSuite’s annual conference, held at the Sands Expo in Las Vegas, NV from April 23-26, was packed with a variety of motivational speakers and guests like Magic Johnson, Rachel Zoe, Kara Goldin and more. If you weren’t able to make the sessions, you can watch the videos on NetSuite’s ...

We're excited to announce that we'll be attending SuiteWorld this year for the 8th time! The trade show, hosted by Oracle + NetSuite, will be held in Las Vegas, NV for the second consecutive year from April 23 - 26, 2018.  You can find us at our booth (#845) at the SuiteWorld Expo from Monday through Thursday (see agenda below), or schedule some time for a personal meeting by reaching out to us ...

Since NetSuite Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels - including live chat....

Since NetSuite Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels - including phone....

Since NetSuite’s Case Management goes hand-in-hand with customer service & support, Contivio has developed seamless integration with cases across all channels. In addition to phone and live chat, Contivio also integrates with cases to track your inbound “Email” channel. ...

We all know about the importance of following up with leads while they’re “hot” - or in other words, after they’ve expressed interest in your business by filling out a contact form, downloading an ebook or requesting a demo. But how many Sales reps actually contact a new lead while it’s still "hot"?...