Give your customers top-tier service and increase your sales agents’ efficiency by using Contivio to communicate with your customers across all channels. With Contivio, you can engage with your customers via their preferred contact method, whether it’s phone, email, chat, SMS, or fax. With Contivio’s intelligent omnichannel routing functionality, your agents can easily multi-task, responding to ...

Adding Contivio phone system integration to your NetSuite CRM will give you a robust all-in-one solution for outbound lead generation. Take your sales and marketing up a notch with NetSuite, Contivio, and Bronto seamlessly working together for email, SMS, and call campaigns. They easily capture and share data to make your sales reps as informed and effective as possible....

It takes a lot of effort and money to get your product out in the world, so when customers start calling, you want to make sure they have the best experience possible! As a business, you also want to make sure you are providing those experiences in a cost-effective and timely manner. Set your sales agents up for success with your inbound lead generation campaigns and Contivio....

Give your customers top-tier service and increase your sales agents’ efficiency by using Contivio by transforming your NetSuite into a fully fledged Contact Center Solution. Contivio is a cloud-based contact center and PBX solution that, when added to NetSuite, enables and automates engagement across multiple channels, including phone, chat, SMS, email, fax, and voicemail....

As a manager of a contact center, you know that one of the most important aspects of your job is quality assurance. This means ensuring that your agents are performing to the best of their abilities so your customer has a good experience each time they call or contact your team. Contivio is an all-in-one cloud contact center software and telephony system, and we understand the importance of ...

Did you know? Not only does the Contivio contact center software platform let you collect customer surveys, but we also give you the tools you need to act on the results to ensure exceptionally high customer satisfaction....

Contivio is designed to extend the functionality of your CRM to give your team the tools it needs to drive efficiencies and improve customer experience. Contivio is the leading CRM phone system integration, because our system seamlessly integrates with your CRM system and provides a top-notch contact center platform for your agents....

As one of NetSuite’s preferred contact center software solutions, Contivio works hard to provide you with all the tools and reporting supervisors you need to lead your organization – even when some, if not all, of your agents are working remotely. Contivio has endless historical reporting capabilities so you can track metrics on a daily, monthly, quarterly, or yearly basis so you can see your ...

Investing in a business phone system is a big decision – one that has many factors to consider, but none more important than determining whether any given system will have the flexibility to support your entire business – not just your sales and customer service representatives. It’s important to find a system that has the capability to be configured for each individual’s needs. That’s where ...

Has your company or organization had to quickly change operations in light of the COVID-19 outbreak? Many businesses are quickly pivoting to allow agents to work remotely. And many of these businesses have found that their current phone system is simply not equipped to handle large portions of the team working remotely. If your organization is struggling with a work-from-home concept, Contivio is ...